Contact enrichment is the process of finding a company’s business contact details, which are not on the public register.
By the Company Shark team · Reviewed · Sourced from the official Companies House register
Companies House publishes a great deal about a company, but deliberately not its email addresses or phone numbers — those are not part of the statutory record. Contact enrichment is the process of finding that missing business contact information from other public sources, so a company record becomes actionable for sales or research.
Done responsibly, enrichment looks only for corporate, role-based contact details — a business’s general phone number or an info@ style address published on its own website — rather than individuals’ personal contact data. The aim is to reach the business, on a lawful basis, not to compile personal profiles.
Enrichment is inherently best-effort: not every company has a discoverable website or published contact details, and the find rate varies with how established and how online a company is. Good enrichment is honest about its confidence, scoring each result rather than presenting guesses as facts.
A sales team exports a list of newly incorporated construction companies, then enriches it to add each firm’s business phone and email where those are publicly published, ready for outreach.
Contact enrichment is a MAX+ feature: submit a list of companies and receive an Excel of best-effort corporate contact details, each scored for confidence, with personal data excluded and suppression rules enforced.
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